515 W. 15th Street

Austin, TX 78701

Payment:

We accept cash, check, or credit card (Visa, Mastercard, Discover, and American Express). You may also purchase gift cards for any amount.


Deposits:

For all new clients, full lash set clients, and microblading clients, in order to secure your appointment we do require a deposit of half of the appointment cost. This deposit just confirms that you are agreeing to show up to your appointment, as your service provider will do the same. The deposit will go directly towards the service cost. If you need to cancel or reschedule your appointment, we ask for 24 hours notice prior to your scheduled appointment time (48 hours for microblading and full lash sets). The deposit will then carry over to the rescheduled appointment or be refunded, which can take up to 7 business days. If the cancellation occurs within the 24 hours leading up to the appointment, the deposit will be non-refundable.  


Cancellation:

If you need to cancel or make any changes to your current appointment, we ask for 24 hours notice prior to your scheduled appointment time. If the cancellation were to occur within the 24 hours leading up to your appointment, we will charge for 50% of the service cost. We use this as a way to compensate our service providers for the time that they can not get back.


New Clients:
When scheduling your appointment, we will reserve the first 15 minutes of your appointment to fill out paperwork, use the restroom, etc. Once finished, we will begin your service.


Running Late?
If you believe you will be late for your appointment, please call us as soon as possible.

Policies

512-327-2507