515 W. 15th Street
Austin, TX 78701
We accept cash, check, or credit card (Visa, Mastercard, Discover, and American Express). You may also purchase gift cards for any amount.
For first time clients on any services or "full lash set" clients; in order to secure your appointment we do require a deposit of half of the appointment cost. This deposit just confirms that you are agreeing to show up for your appointment, as your service provider will do the same. The money will go directly to your service cost. If you need to cancel your appointment, we ask for 24 hours notice prior to your scheduled appointment time. We will then refund the deposit, which can take up to 7 business days. If the cancellation occurs within the 24 hours leading up to the appointment, the deposit will be non-refundable.
If you need to cancel or make any changes to your current appointment, we ask for 24 hours notice prior to your scheduled appointment time. If the cancellation were to occur within the 24 hours leading up to your appointment, we will charge for 50% of the service cost. We use this as a way to compensate the service provider for their time that they can not get back.
When scheduling your appointment, we will reserve the first 15 minutes of your appointment to fill out paperwork, use the restroom, etc. Once finished, we will begin your service.
If you believe you will be late for your appointment, please call us as soon as possible.